Dispatcher

Posted Date: 07-11-2025
Job Type: Temp To Hire
Location: New Concord, OH
Branch: Cambridge

Job Details:

• Third shift, Monday - Thursday
• 6:00 pm - 6:00 am
• Weekly competitive pay
• Quick cash with direct deposit
• Unlimited $400 referral bonuses
• Employee incentives and benefits
• Employee of the Month programs
• Work with a great company!

Responsibilities:

• Maintains positive and encouraging working relations with all drivers 
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer) 
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources. 
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW. 
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices 
• Ensures accurate and timely completion of daily and weekly tasks 
• Provides weekly KPI/performance data reports to both internal and external parties 
• Coordinates daily on scheduling truck and trailer maintenance. 
• Works with safety department on DriveCam, driver compliance and HOS issues 
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies 
• Assists and provides coverage throughout departments during vacations, holidays if necessary 
• Manages and maintains driver payroll ? Audits and approves driver expense reports 
• Provides assistance to Project Manager wherever needed

Position Requirements:

• Previous dispatch experience preferred
• Customer service experience
• Must pass and maintain all pre-and post-employment tests, certifications, and training 
• Strong communication, organization, and collaboration skills
• Work in a fast-paced environment with precision
• Tech-savvy 
• Knowledge of protocols and guidelines for emergency circumstances
• Sound judgment and critical thinking skills
• Ability to multitask
• Ability to remain calm and assist others during rapidly changing circumstances

Surge hires for a variety of top jobs in the area. We specialize in staffing for administrative, call centers, hospitality, logistics, manufacturing, automotive, and technology roles! Call your local branch today and we would be happy to discuss all options with you.

We look forward to partnering with you on your job search!

Why Surge?

-Unlimited $400 referral bonuses
-Great Weekly Pay
-Health/Dental/Vision
-Holiday Pay
-Incentive Programs
-Flexible Hours
-Free Skills Training

Opportunities:

• Seasonal
• Part-time
• Full-time
• Direct hire
• Flexible

Surge is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.